I had my fair share of being aeroplaned or radio silence by MLs when I already reached, and was usuallly given ridiculous excuses. Will just move on from such bad encounters.
Just want to share my only positive encounter from a genuine double booked situation with Xue Er few months ago.
I made advance booking and was anticipating my first session with XE. On the day, I texted XE when on my way for the session, and she immediately called me to apologise that she had accidentally double booked me. She proceeded to offer me any other slots of my choice, and also offered a discount. While disappointed, I was also appreciative of her honesty, sincerity and professionalism in handling the situation.
I'm not a fan of LN and never plan on visiting since I'm not into wild sessions. But I don't think LN intentionally double book bros. I had this discussion with XE and NX previously, both of them told me that they are fine with bros cancelling as long as they are given at least an hour's notice, since they can easily get last minute replacements. Since LN can easily get replacements when bros aeroplane, there's no real need for her to intentionally double book as insurance. So my guess is, LN is just disorganised as many had said.
I had my fair share of being aeroplaned or radio silence by MLs when I already reached, and was usuallly given ridiculous excuses. Will just move on from such bad encounters.
Just want to share my only positive encounter from a genuine double booked situation with Xue Er few months ago.
Was waiting for my session in the afternoon, the ML suddenly text me ask me to call her to scold her to hurry up. There was a customer that didn’t want to leave after his 1 hour wanted stay longer. After i call then the customer when to wash up.
Was waiting for my session in the afternoon, the ML suddenly text me ask me to call her to scold her to hurry up. There was a customer that didn’t want to leave after his 1 hour wanted stay longer. After i call then the customer when to wash up.
Remember last time Mint knew that she had offended a customer, she will quickly message the customer to apologise and promise to improve her service, etc. Seriously I always totally she either afraid that the customer will give her a bad review resulting in many bros boycotting her or worst customer call AV to raid her unit. I feel regardless if u are ang pai here, should not really treat customers like carrot head. We make an effort to book her, travel all the way and then got smoked is really a big NO for me. Will certainly reply her in a harsh manner about my unhappiness..
Was waiting for my session in the afternoon, the ML suddenly text me ask me to call her to scold her to hurry up. There was a customer that didn’t want to leave after his 1 hour wanted stay longer. After i call then the customer when to wash up.
End up i waited an extra 20mins.
Obviously the cheapo was milking the session to get more than his money's worth.
If he is reading SBF, then picha lobang already. Next time he would know that the scolding was staged and would still not leave. These are the kind of customers that deserve to be blacklisted in the database for the general good of everyone, MLs and customers included. Perhaps you could suggest the ML to do it.
Obviously the cheapo was milking the session to get more than his money's worth.
If he is reading SBF, then picha lobang already. Next time he would know that the scolding was staged and would still not leave. These are the kind of customers that deserve to be blacklisted in the database for the general good of everyone, MLs and customers included. Perhaps you could suggest the ML to do it.
Seriously, all sorts of people around. It's not so easy to be in this field too.
Her erantic character behaviour is also due to increasing ML/FL getting caught recently and change of locations since she arrived
Anyway,she had already admitted to her mistake so move on guys..
Seriously. I wish I knew about this trend. A recent regular ml had to return and prob not coming back. Though she is no mint, but kind of sad to be suffering similar fate of not being able to come back.
Remember last time Mint knew that she had offended a customer, she will quickly message the customer to apologise and promise to improve her service, etc. Seriously I always totally she either afraid that the customer will give her a bad review resulting in many bros boycotting her or worst customer call AV to raid her unit. I feel regardless if u are ang pai here, should not really treat customers like carrot head. We make an effort to book her, travel all the way and then got smoked is really a big NO for me. Will certainly reply her in a harsh manner about my unhappiness..
That, my friend, sums it up! There aren't many AP that are the level of Mint's popularity. Yet when she makes a mistake (or lose her cool..she is quite fiesty after all..), her apology is always genuine with real intention to makeup for it. That earns our respect cos honestly she can choose to be a bitch, delete those she offended and still her Q of customers will be there. Same for OG Momo, she aeroplane will be apologetic and offer alternatives. Said many times, ATTITUDE is everything in a service line
Sure, any ML, AP or not can choose to behave in any manner they deem fit la. Imho, us as customer ought to have some dignity too. If unapologetic aeroplane/ doublebook/ regular lame excuses are something you can't stomach, take a firm stance and axe the ML from your list and spend your $$ elsewhere. In life, if you repeatedly accept shitty treatment, then yah, you probably asking to be treated like shit.
Is there any difference in someone deliberately planning double booking and someone who supposedly accidentally do it? If the ML is so disorganised and supposedly ang pai, shouldn’t there by triple, quadruple bookings for the same slot, since she doesn’t know how to do basic scheduling?
To me, both are not acceptable, so if you’re the type who is willing to put up with this, you can go ahead. Those who won’t, just book other more professional ML. We also need to play our part by canceling early if we can’t make it. If last min can’t make it, I’ll pay for the session by giving a generous tip the next time around.
11-04-2021, 01:29 AM
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